Data protection

Sama with Kate Privacy Policy

Our contact details
Name: Kate Coveney
Address: The Manor House, 19 Main Street, Sutton Bassett, LE16 8HP
Phone Number:07495933737
E-mail:kate@samawithkate.co.uk

The type of personal information we collect
We currently collect and process the following information:

Name

Address

Contact details- email, phone number

Medical History

How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:

To contact you to arrange appointments

To contact you to advise on herbal supplements

To give lifestyle, diet and herbal advice

You are able to remove your consent at any time. You can do this by contacting Kate Coveney

How we store your personal information
Your information is securely stored. We keep client information sheets and treatment records for 12 months. We will then dispose your information by the deletion of computer records and/or professional disposal of any paper records.

Your data protection rights
Under data protection law, you have rights including:

Your right of access
You have the right to ask us for copies of your personal information.

Your right to rectification
You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure
You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing
You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing
You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability
You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at kate@samawithkate.co.uk, 07495 933737 if you wish to make a request.

How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at:
Sama with Kate, The Manor House, 19 Main street, Sutton Bassett, LE16 8HP.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk